Highfield Level 3 Award in First Aid at Work (RQF)
The nationally recognised first aid at work qualification — meeting HSE requirements for appointed first aiders
Bringing operational insight into every aspect of your Highfield Level 3 First Aid at Work course
The Highfield Level 3 Award in First Aid at Work (RQF) is the nationally recognised qualification required to become an appointed first aider in the workplace. It meets the Health and Safety Executive (HSE) and HSENI requirements for organisations.
Act decisively in an emergency
A three-day workplace first aid qualification covering how to assess emergencies and provide first aid for a range of injuries and medical conditions. It is suitable for people who need workplace first aid training, including designated workplace first aiders.
Our Train - Retain - Deploy model
Your training is just the beginning.
Our Train, Retain, Deploy approach is designed to help you build the skills, knowledge and professional standards to progress into roles within the security and close protection industry.
Highfield Level 3 in First Aid at Work
More than a certificate; the competence to act when it matters most.
Through three days of hands-on practical training and realistic casualty scenarios, you’ll develop the knowledge and skills to assess a wide range of first aid emergencies, administer CPR, use an AED, manage major injury and illness, and act decisively as a designated workplace first aider.
What you'll learn on this course
Your responsibilities as a first aider
Learn how to assess an emergency, identify potential hazards and understand your responsibilities when providing first aid. You’ll also cover how to summon appropriate assistance and assess a casualty’s condition.
CPR, AED use and emergency first aid
Develop practical skills to respond to life-threatening emergencies, including performing cardiopulmonary resuscitation (CPR), using an automated external defibrillator (AED), managing choking and helping casualties who are unresponsive, bleeding or in shock.
Recognising and managing injuries
Learn how to assess and provide first aid for a range of workplace injuries, including fractures, sprains, head and spinal injuries, chest injuries, burns, scalds and eye injuries. You’ll also cover how to respond to sudden poisoning and anaphylaxis.
Recognising illness and supporting casualties
Build your knowledge of common medical emergencies, including heart attacks, strokes, asthma attacks, diabetic emergencies and seizures. Through practical training, you’ll learn how to recognise signs and symptoms, provide appropriate first aid and seek further medical assistance when required.
Course overview
Qualification | Highfield Level 3 Award in First Aid at Work (RQF) |
Awarding body | Highfield Qualifications |
Duration | 3 days (minimum 18 contact hours) |
Assessment | Practical ongoing assessment throughout the course + 30-question multiple-choice theory paper |
Grading | Pass or fail |
Learn with confidence
Benefit from a supportive learning environment with individual coaching and practical instruction.
Genuine pathways to employment
For learners who demonstrate the right skills, attitude and professionalism, due consideration will be given to suitable upcoming employment opportunities through our network.
Is this course right for You?
Entry requirements for Highfield Level 3 First Aid at Work course
Before starting the course, you’ll need:
Requirement | Details |
Age | You must be at least 16 years old at the point of certification |
English | A minimum level of English literacy to engage with theory content and assessments |
Fitness | Ability to work at floor level — CPR is assessed at floor level on a manikin |
Prior knowledge | No prior first aid knowledge or qualification is required |
Entry requirements for Highfield Level 3 First Aid at Work course
Before starting the course, you’ll need:
Requirement | Details |
Age | You must be at least 16 years old at the point of certification |
English | A minimum level of English literacy to engage with theory content and assessments |
Fitness | Ability to work at floor level — CPR is assessed at floor level on a manikin |
Prior knowledge | No prior first aid knowledge or qualification is required |
Is this course right for You?
Where this qualification takes you
Role | Environment |
Appointed Workplace First Aider | Offices, factories, schools, retail, hospitality and construction |
Security and Close Protection | Meets the Level 3 first aid prerequisite for SIA CP licensing |
Event Medical | Supplementary first aid competency for event security and stewarding roles |
Facilities Management | Designated first aider responsibility for managed properties and estates |
High-Risk Industries | Meets HSE requirements in higher-risk working environments |
Related courses
Complete your training pathway with these complementary qualifications.
Course | Why you might need it |
Level 3 Award in Emergency First Aid at Work | The 1-day qualification for lower-risk workplaces, or as a prerequisite for SIA DS licensing |
Level 3 Award in Emergency Care for First Responders | Advanced pre-hospital emergency care for security and close protection professionals |
Level 3 Award in Paediatric First Aid | Extends your first aid competence to cover infants and children |
Level 3 Award in Adult Basic Life Support and Automated External Defibrillation | Standalone BLS qualification for those with specific CPR and AED responsibilities |
FAQs
Still have questions? We’ve put together answers to some of the questions we’re most frequently asked about the course, from entry requirements and assessment to licensing and what happens after you qualify.
How is this different from the Emergency First Aid at Work (EFAW)
The EFAW is a 1-day qualification suited to lower-risk environments. The FAW is a 3-day qualification covering the full range of workplace first aid, including major illness and injury management. Your employer’s first aid needs assessment determines which is appropriate.
How much does the course cost?
The Level 3 Award for First Aid at Work is priced at £2500. This includes all training delivery, assessment fees, and course materials. Where a combined first aid package is required, this is priced separately. Please contact our team for a full cost breakdown or to discuss group and corporate pricing.
Does the FAW meet the SIA first aid prerequisite for CP licensing?
Yes. The Level 3 Award in First Aid at Work meets the Level 3 first aid entry requirement for SIA Close Protection licensing.
Do I need prior first aid knowledge?
No. The course is suitable for those new to first aid as well as those requalifying.
How long is the certificate valid?
Once you have successfully completed the qualification, it is valid for 3 years. Annual refresher of knowledge is recommended in line with HSE guidance.
Can my employer fund my Highfield Level 3 First Aid at Work qualification?
Yes. Many organisations fund workplace first aid training as part of their statutory obligations. Contact us to discuss invoicing arrangements.
What happens if I fail the theory paper?
You may resit the theory paper. Additional learning may be recommended before a resit if you score below 70%. You do not need to repeat practical elements already passed.
Do I need to be able to read, write and communicate confidently in English?
The course is delivered and assessed entirely in English. You must be able to read, write, and communicate to a standard that allows you to complete written assessments and engage with instructional content. If English is not your first language and you have any concerns, please contact our team prior to booking.
meet the TTC training team
Train with instructors who continue to work in the security industry, delivering practical skills shaped by current operational experience.
Why we're the right training provider for your Highfield Level 3 First Aid at Work course
Operationally-led training
Learn from instructors with real-world experience across security, military, policing and emergency response.
Quality-assured training
TTC Training operates under an independently audited ISO 9001 quality management system, providing a professional learning experience.
Military transition support
We help eligible service leavers understand ELCAS funding and identify the right training pathway.
Small group learning
Small class sizes, realistic practical exercises and high standards create an engaging learning experience.
Genuine work opportunities
TTC actively operate within the security industry, supporting genuine career opportunities wherever possible.
Highfield accredited courses
TTC is an approved Highfield Qualifications centre, delivering the nationally recognised qualification required for First Aid at Work.
Testimonials
Hear directly from our training course graduates
Hear from the people who trained with us, kindly sharing their experiences of our security, first aid and specialist training courses at our newly-built training centre in Bagshot, Surrey.